Terms of Service
Last Updated: April 23, 2026
What we collect and why — in plain English
We read this before signing it would take 10 minutes and still leave you guessing. Here's the full picture in under one screen. Every claim below is verifiable against our source code (see the data-collection audit in our repo for file-level citations).
Your identity. When you make an account, we store your email and a username in AWS Cognito. Your password is hashed by Cognito — we never see or store the plain text.
Your location. When you open the 3D globe, Sky View, or "visible from here," your phone's GPS is used on the device only — the coordinate is never sent to our servers. The only times your location leaves your device are when you explicitly save a waypoint or submit a community sighting. For sightings you choose exact, fuzzed (1, 5, or 25 km random offset), or manual (you drag a pin somewhere else). If you fuzz or set a manual location, the public feed only shows the obscured coordinate; we keep the original on our server, invisible to other users, for moderation and law-enforcement response. We never request background location.
Your photos. When you submit a community sighting, your photo uploads directly to our storage. Heads up: we don't currently strip EXIF metadata from your photo. That means if your camera embedded GPS or a timestamp inside the image file itself, those can still be in the file even if you chose "fuzzed" for the sighting's location. If you care, strip EXIF in your phone's photo settings or take the photo with location tagging off. Camera frames from AR Sky View are never uploaded.
Your content. Sightings, comments, reports, and any bounding box you draw are stored exactly as you typed them. Your username is attached unless you post anonymously. Posts are soft-deleted: when you remove one it disappears from the feed and the photo is purged from the retention area after 7 days. Hard-delete on demand isn't available yet — email privacy@launchdetect.com if you need one.
Your device. Push tokens (from Apple or Google) are stored so we can send launch alerts. Browser / OS user-agent hits server logs for 90 days. We do not use your IDFA (iOS) or AAID (Android). The iOS tracking-permission string in our bundle exists because the Stripe payments framework references it; we never show the tracking prompt.
Your payments. Your card number, expiration, and CVV never touch our servers. Stripe (web) and Apple / RevenueCat (iOS in-app) tokenize payment details before anything reaches us. We store only: Stripe customer ID, tier, status, renewal date, and whether you've used a free trial. Stripe retains payment history for 7 years per US tax law.
Analytics we use. Google Analytics 4 runs on our web pages — Google receives page views, session ID, approximate IP-based location, browser / OS, referrer, and your user ID if you're signed in. No session recording. No one is replaying your clicks. Our server-side logs keep your Cognito user ID (a random UUID — not your email) alongside API calls for debugging and abuse investigation.
What we do NOT do — verified by code audit: We don't sell or rent your data. We don't share it for cross-context behavioral advertising (the CCPA term for what most "free" apps do). No ad SDKs (no AdMob / Facebook / AppLovin / IronSource / MoPub / Unity). No tracking pixels (no Meta / TikTok / Twitter / Pinterest Pixel). No device fingerprinting. No reading contacts, microphone, calendar, or keystrokes. No background location. No background camera.
Deleting your account. Account tab → Delete account → type "DELETE." We cancel your Stripe subscription, delete your RevenueCat record, disable your API keys, wipe every row about you in our database, and irreversibly delete your Cognito identity. What survives: Stripe payment history (7 years, US tax law); your Apple in-app subscription if you have one (only you can cancel that in iOS Settings → Apple ID → Subscriptions — Apple policy); soft-deleted community posts during the 7-day retention window; immutable CloudTrail audit logs for about 7 years (AWS operations, not your content).
Contact. privacy@launchdetect.com for privacy questions, security@launchdetect.com for security reports. The formal legal sections below go into every detail.
Welcome to LaunchDetect. These Terms of Service ("Terms") govern your access to and use of the LaunchDetect platform, website, APIs, data feeds, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Definitions
"LaunchDetect," "we," "us," or "our" refers to LaunchDetect, LLC and its affiliates, subsidiaries, officers, directors, employees, and agents.
"User," "you," or "your" refers to any individual or entity that accesses or uses the Service.
"Content" refers to all data, information, text, graphics, images, maps, visualizations, detection data, trajectory analysis, and other materials available through the Service.
"Subscription" refers to paid access tiers including Pro, Enterprise, and Government offerings.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.
3. Account Registration
3.1 Account Creation
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
3.3 Multi-Factor Authentication
Certain account tiers may require multi-factor authentication (MFA). You agree to comply with all security requirements associated with your account tier.
4. Service Description
4.1 Platform Overview
LaunchDetect provides automated space launch detection, tracking, and analysis services using satellite-based thermal imagery, machine learning, and related technologies. The Service includes but is not limited to:
- Real-time launch detection and alerts
- Trajectory analysis and visualization
- Historical launch data and archives
- API access for data integration
- Dashboard and visualization tools
- Site monitoring and activity reports
4.2 Data Sources
The Service utilizes data from various sources including government satellite constellations, publicly available information, and proprietary analysis systems. Data availability and accuracy may vary based on source availability and environmental conditions.
4.2a Free Tier
We offer a "Free" tier with no subscription fee. Free-tier users are bound by these Terms and our Privacy Policy on the same basis as paid subscribers, except that no automatic renewal, fee, or paid-tier feature applies. Free-tier access is not accompanied by any service-level objective, uptime commitment, or committed support. Free-tier access may be suspended, rate-limited, throttled, or withdrawn at any time and for any lawful reason, including resource constraints, abuse prevention, or strategic changes to the Service. Free-tier users have the same data rights (access, deletion, correction, portability) as paid subscribers under the Privacy Policy.
4.3 Service Tiers
The Service is offered in multiple tiers with varying features, data access levels, and support options. Tier-specific terms and limitations are described in your subscription agreement or on our pricing page.
5. Acceptable Use
5.1 Permitted Uses
You may use the Service for lawful purposes consistent with these Terms, including:
- Space situational awareness and monitoring
- Research and analysis
- Integration with authorized systems and workflows
- Internal business operations
5.2 Prohibited Uses
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
- Attempt to gain unauthorized access to any portion of the Service or any systems or networks connected to the Service
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use the Service to transmit malware, viruses, or other harmful code
- Reverse engineer, decompile, or disassemble any portion of the Service
- Scrape, harvest, or collect data from the Service except as expressly permitted
- Resell, redistribute, or sublicense access to the Service without authorization
- Use the Service to support or facilitate terrorism, weapons proliferation, or other activities harmful to national security
- Circumvent any access controls, rate limits, or usage restrictions
- Misrepresent your identity or affiliation when using the Service
6. Intellectual Property
6.1 Ownership
The Service, including all Content, features, functionality, software, and technology, is owned by LaunchDetect or its licensors and is protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service.
6.2 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal purposes in accordance with your subscription tier.
6.3 Restrictions
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent. You may not use our trademarks, logos, or brand assets without authorization.
6.4 Feedback
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation to you.
6.5 Trademarks and Branding
"LaunchDetect," the LaunchDetect logo, and all associated word marks, design marks, and trade dress (collectively, the "Marks") are owned by LaunchDetect, LLC. You are granted no right, license, or authority to use the Marks except as expressly set forth in these Terms or in a separate written agreement. You may not: (a) register or attempt to register any trademark, service mark, domain name, social media handle, or business name that incorporates the Marks or any confusingly similar variation; (b) use the Marks in a way that implies endorsement, sponsorship, affiliation, or partnership where none exists; (c) co-brand, re-sell, or re-package the Service as "LaunchDetect-powered," "Built on LaunchDetect," or similar without our prior written consent; or (d) remove, alter, or obscure any proprietary notices, trademarks, or branding appearing on or in the Service.
6.6 Data Redistribution and Derived Works
Detection events, trajectory data, TLE-derived positions, NOTSO records, satellite pass predictions, and other data generated by the Service ("Service Data") are licensed, not sold, to you for your own internal business or personal use. Except as expressly permitted by your subscription tier or a separate written agreement, you may not:
- Re-sell, re-license, or re-distribute Service Data in raw or lightly transformed form;
- Create a derivative product or dataset whose primary purpose is to provide Service Data to third parties;
- Use Service Data to train machine-learning models that will be redistributed commercially (internal research use is permitted);
- Bulk-download or scrape Service Data in a manner that materially competes with the Service;
- Use Service Data to produce outputs that are advertised as originating from an authoritative SSA provider.
Business-tier subscribers receive expanded redistribution rights as described in their subscription or order form; those rights supersede this §6.6 for the subscribed term. Attribution is required for any permitted public use: "Data from LaunchDetect — launchdetect.com."
7. Data and Privacy
7.1 Data Collection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7.2 Data Accuracy
While we strive to provide accurate and timely data, we do not warrant the accuracy, completeness, or reliability of any Content. Launch detection and analysis involve inherent uncertainties, and results should be verified through independent sources for critical applications.
7.3 Data Retention
We retain data in accordance with our data retention policies and applicable legal requirements. You may request deletion of your account data subject to our retention obligations.
8. Payment Terms
8.1 Fees
Paid subscriptions are subject to the fees specified at the time of purchase. All fees are in US dollars unless otherwise specified.
8.2 Billing
Subscriptions are billed in advance on a monthly or annual basis depending on your selected plan. You authorize us to charge your payment method for all applicable fees.
8.3 Automatic Renewal and Cancellation
Your subscription will automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current price, unless you cancel at least 24 hours before the end of the current period. We may change subscription fees upon notice, with changes taking effect at the next renewal. You may cancel at any time through your account settings on launchdetect.com, after which you will retain access until the end of the current billing period. Cancellation does not entitle you to a refund of fees already paid except as expressly stated in these Terms or as required by law.
8.4 Free Trials
If you start a free trial, you will not be charged during the trial period. Unless you cancel before the end of the trial, your selected subscription will begin and the first billing period will be charged automatically. We will display the end date of any free trial at the time of signup.
8.5 Refunds
Fees are non-refundable except as required by law or as expressly stated in these Terms (including §8.6 for EU/EEA/UK/Swiss consumers). If you cancel a subscription, you will retain access until the end of your current billing period.
8.6 EU / EEA / UK / Swiss Consumer Right of Withdrawal
If you are a consumer resident in the European Union, European Economic Area, United Kingdom, or Switzerland, you have the right to withdraw from a subscription within fourteen (14) days of purchase without giving any reason (Directive 2011/83/EU on Consumer Rights and equivalent UK and Swiss law).
Express consent to immediate performance and acknowledgement of waiver: The Service is a digital service supplied immediately upon purchase. By subscribing you:
- Expressly request that performance of the Service begin immediately upon purchase; and
- Acknowledge that you will lose your right of withdrawal once performance of the Service has begun with your prior express consent.
If you have not yet accessed the Service within the 14-day period, you may withdraw by emailing connect@launchdetect.com with the subject line "Withdrawal" within fourteen (14) days of the contract date. We will refund fees paid for the then-current subscription term (less any statutory deduction for Service already performed). A model withdrawal form is available on request.
8.7 Taxes
Fees do not include taxes (including VAT, GST, sales, and similar taxes). You are responsible for all applicable taxes; we may collect and remit such taxes where required by law. For EU/UK consumers, prices displayed at checkout are inclusive of VAT where applicable.
8.8 No In-App Purchases via Apple
Subscriptions are purchased and managed on launchdetect.com through our payment processor (Stripe) and are not processed through Apple In-App Purchase. The iOS mobile application operates as a "reader" application under Apple's App Store Review Guideline 3.1.3(a). Accordingly, Apple does not process subscription payments for the Service, and disputes regarding subscription charges must be directed to LaunchDetect in accordance with §17.
9. API Terms
9.1 API Access
API access is subject to your subscription tier and any applicable rate limits. API keys are confidential and must not be shared or exposed publicly.
9.2 Rate Limits
We may impose rate limits on API usage by tier and by endpoint. Exceeding rate limits may result in request throttling, temporary suspension, or — in the case of persistent or intentional circumvention — permanent revocation of API credentials. Current rate limits are published in the API documentation.
9.2a Anti-Abuse and Scraping
You may not: (a) issue requests in a manner designed to evade rate limits (e.g., rotating IPs, parallel accounts, credential sharing); (b) operate automated scraping that materially competes with the Service; (c) use our API or data to train a commercial machine-learning model that is then redistributed or re-sold without a separate license; or (d) attempt to reverse-engineer our detection algorithms, propagation logic, or ML inference paths. Violation of this §9.2a constitutes a material breach and is grounds for immediate credential revocation without refund.
9.3 Attribution
If you display or redistribute data obtained through our API, you must provide appropriate attribution to LaunchDetect as specified in your subscription agreement.
10. Government Users
10.1 Government Terms
If you are a US government user, the Service is provided as "commercial computer software" and "commercial computer software documentation" as defined in applicable federal regulations. Use by government users is governed by these Terms except to the extent superseded by applicable federal law.
10.2 Export Compliance
The Service may be subject to export control laws and regulations. You agree to comply with all applicable export laws and not to export or re-export any Content or technology to prohibited destinations or persons.
11. Third-Party Services
The Service may integrate with or contain links to third-party services. We are not responsible for third-party services and your use of them is subject to their respective terms and policies.
12. Disclaimers
12.1 As-Is Basis
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ACCURACY, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.
12.2 No Guarantee
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, TIMELINESS, OR COMPLETENESS OF ANY DETECTION DATA OR ANALYSIS. ALL DATA IS DERIVED FROM PUBLIC AND COMMERCIAL SOURCES AND IS PROVIDED FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.
12.3 Critical Applications
THE SERVICE IS NOT INTENDED, CERTIFIED, OR AUTHORIZED FOR USE IN LIFE-SAFETY, SAFETY-OF-FLIGHT, WEAPONS TARGETING, MISSILE DEFENSE, NUCLEAR, OR OTHER MISSION-CRITICAL APPLICATIONS WHERE FAILURE COULD RESULT IN DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. YOU ASSUME ALL RISK ASSOCIATED WITH RELIANCE ON THE SERVICE FOR ANY PURPOSE.
12.4 Consumer Rights Preserved
Nothing in this §12 limits any warranty, guarantee, or remedy that cannot be excluded or limited under applicable law, including mandatory consumer-protection laws in your country of residence. For EU/EEA/UK/Swiss consumers, nothing in these Terms affects your statutory rights.
12.5 Space Situational Awareness — Specific Use-Case Disclaimer
LaunchDetect detects heat signatures associated with rocket launches from public geostationary satellite thermal imagery (GOES-18, GOES-19, Himawari-9) and tracks satellites using public Two-Line Element ("TLE") data from CelesTrak. The Service is not certified, accredited, or authorized for, and is expressly disclaimed from use in:
- Collision avoidance maneuver planning or conjunction assessment under DoD Instruction 3100.11 or equivalent frameworks;
- Debris mitigation, reentry prediction, or end-of-life disposal planning;
- Space-based or ground-based kinetic, directed-energy, or cyber targeting;
- Missile defense, missile warning, or early-warning architectures;
- Safety-of-flight decision-making by aviation operators, air traffic control, or spaceport operators;
- Range safety, launch licensing, or FAA Part 450 operational decisions;
- Insurance underwriting of space assets or launch vehicles;
- Any application governed by STM (Space Traffic Management) policy or analogous regulatory regimes where certified authoritative data is required.
Users requiring authoritative SSA data should obtain it from authorized sources such as US Space Command's public catalog, commercial SSA providers with documented accuracy certifications, or sensor networks validated under applicable national regulatory regimes.
12.6 Third-Party Data Passthrough and Accuracy
The Service relies on data from third-party sources including, without limitation: CelesTrak (TLE catalogs), NOAA (GOES thermal imagery), JMA (Himawari-9 imagery), The Space Devs (Launch Library 2), and historically Space-Track.org (subject to their Terms of Use and operational availability). Your use of third-party data through the Service is subject to those third parties' terms, availability, and accuracy. LaunchDetect does not guarantee the availability of any third-party feed and is not responsible for inaccuracies, delays, or outages originating with third-party data providers.
TLE accuracy. Two-Line Element sets are subject to well-documented accuracy degradation over time due to atmospheric drag, solar activity, and propagation model limitations. Position uncertainty for a typical LEO satellite grows on the order of kilometers per day between updates; uncertainty is larger for satellites in active maneuvering, newly deployed satellites without a catalogued TLE, and spacecraft with high area-to-mass ratios. You should not rely on TLE-derived positions for any application requiring sub-kilometer accuracy.
Imagery latency. GOES and Himawari imagery are delivered with processing and transmission latency typically ranging from 1 to 15 minutes. Detections are provided on a best-effort basis and are not suitable for real-time command or control.
12.7 Beta and Experimental Features
We may from time to time offer features labeled "Beta," "Preview," "Experimental," "Alpha," or with similar designations (collectively, "Beta Features"). Beta Features are provided AS-IS and AS-AVAILABLE, may be changed, suspended, or withdrawn at any time without notice, and are not subject to any service-level objectives or committed support. You acknowledge that Beta Features may contain defects and that your use is at your sole risk. Data generated through Beta Features may be deleted without notice when the Beta concludes. The disclaimers and limitations of liability in §12 and §13 apply to Beta Features without any consumer-friendly mitigations (except those that cannot be excluded under applicable law).
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUNCHDETECT AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, BUSINESS OPPORTUNITY, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF FORESEEABLE.
OUR AGGREGATE TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).
THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Carve-out. Nothing in this §13 excludes or limits liability that cannot be excluded or limited under applicable law, including: (a) liability for death or personal injury caused by our negligence; (b) liability for fraud or fraudulent misrepresentation; (c) in the UK/EU, liability that cannot be excluded under the Consumer Rights Act 2015 or equivalent local consumer-protection law; and (d) any non-waivable statutory rights of consumers in the EU, EEA, UK, or Switzerland. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of incidental or consequential damages; in those jurisdictions, the above limitations apply only to the extent permitted.
14. Indemnification
You agree to indemnify, defend, and hold harmless LaunchDetect and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
15. Termination
15.1 Termination by You
You may terminate your account at any time by contacting us or using account management features. Termination does not entitle you to a refund of any fees paid.
15.2 Termination by Us
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. We may terminate for cause immediately upon notice if you breach these Terms.
15.3 Effect of Termination
Upon termination, your license to use the Service terminates immediately.
15.4 Survival
The following sections, and any provisions reasonably necessary to give them effect, survive termination of these Terms: §1 (Definitions), §5 (Acceptable Use), §6 (Intellectual Property), §7 (Data and Privacy), §8.3–8.8 (payment obligations incurred before termination), §12 (Disclaimers), §13 (Limitation of Liability), §14 (Indemnification), §15 (Termination), §17 (Dispute Resolution), §18 (General Provisions), §21 (Export and Sanctions), §24 (DMCA), §28 (Anti-Bribery), §29 (Sanctions), §30 (Publicity), §32 (Order of Precedence), and §33 (Electronic Acceptance).
16. Modifications
16.1 Changes to Terms
We may modify these Terms at any time. For material changes — including but not limited to changes to fees, dispute resolution, governing law, privacy practices, or data rights — we will provide at least thirty (30) days' advance notice by email (to the address on your account), by in-app notice, or by conspicuous posting on launchdetect.com before the change takes effect. Non-material or clarifying changes take effect upon posting with at least seven (7) days' notice. We will update the "Last Updated" date at the top of these Terms with each revision. If you do not agree with a material change, you may terminate your subscription before the change takes effect in accordance with §15.1; continued use of the Service after the effective date constitutes acceptance.
16.2 Changes to Service
We may modify, suspend, or discontinue any aspect of the Service at any time without liability. We will provide reasonable notice of material changes when practicable.
17. Dispute Resolution
17.1 Informal Resolution
Before filing a claim, each party agrees to try to resolve the dispute informally. You must send a written notice of dispute to legal@launchdetect.com describing the nature of the claim and relief sought. If the parties cannot resolve the dispute within sixty (60) days after receipt of notice, either party may commence a formal proceeding as described below.
17.2 Governing Law
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. This choice of law does not deprive consumers resident in the EU, EEA, UK, or Switzerland of the protection of mandatory provisions of the law of the country in which they have their habitual residence.
17.3 Binding Arbitration (US consumers and business users)
Except for the carve-outs in §17.6 and for consumers in the EU/EEA/UK/Swiss jurisdictions described in §17.7, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively by final, binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for consumer disputes) or its Commercial Arbitration Rules (for business disputes), as applicable. The arbitration shall be conducted in Colorado Springs, Colorado, or such other location as the parties agree in writing or as the AAA selects. For claims seeking less than $10,000, the arbitration may be conducted by telephone or based solely on written submissions at your election. Judgment on the award may be entered in any court of competent jurisdiction.
Arbitration fees. For consumer arbitrations under AAA Consumer Arbitration Rules, LaunchDetect will pay all AAA filing, administrative, and arbitrator fees for any claim seeking less than $10,000, subject to the AAA Consumer Due Process Protocol. For claims seeking $10,000 or more, each party shall pay its own filing and arbitrator fees in accordance with AAA rules unless the arbitrator concludes that a different allocation is required by applicable law. Nothing in this section waives any statutory right to recover fees and costs in the arbitration award. Each party bears its own attorneys' fees except where a statute expressly authorizes fee-shifting.
Mass-arbitration coordination. Where 25 or more similar claims are filed against LaunchDetect by a common group of claimants or their counsel within a 60-day period, the parties agree to coordinate scheduling with the AAA to manage filings efficiently. This provision does not modify the prohibition on class or representative proceedings in §17.4.
17.4 Class Action Waiver
YOU AND LAUNCHDETECT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims and may not preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (but only that claim) shall be severed from arbitration and may be brought in court, and any class-action waiver found enforceable shall remain in effect.
17.5 30-Day Right to Opt Out of Arbitration
You may opt out of §17.3 and §17.4 by sending a written notice to legal@launchdetect.com within thirty (30) days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration and class action waiver. Opting out will not affect any other provision of these Terms.
17.6 Exceptions
Notwithstanding the above, either party may: (a) seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent unauthorized access to the Service; (b) pursue small-claims court actions for qualifying claims; and (c) bring any claim that cannot lawfully be subject to pre-dispute arbitration (including, where applicable, claims arising under the US Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act).
17.7 EU / EEA / UK / Swiss Consumers
If you are a consumer resident in the EU, EEA, UK, or Switzerland, §17.3 (Binding Arbitration) and §17.4 (Class Action Waiver) do not apply to the extent they are unenforceable under your local law. You may bring proceedings in the courts of the country of your residence, and we will bring any claim against you only in the courts of the country of your residence. EU consumers may also access the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. We are not obligated to participate in alternative dispute resolution before a consumer arbitration board.
17.8 Survival
This §17 survives termination of these Terms.
18. General Provisions
18.1 Entire Agreement
These Terms, together with the Privacy Policy and any subscription agreements, constitute the entire agreement between you and LaunchDetect regarding the Service.
18.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
18.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
18.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
18.5 Notices
We may provide notices to you through the Service, by email, or by other reasonable means. You may provide notices to us at info@launchdetect.com.
18.6 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, government actions, or failures of third-party services.
19. Apple App Store — Additional Terms for iOS Users
If you downloaded the LaunchDetect iOS application from the Apple App Store, the following terms apply and supplement (and, where inconsistent, take precedence over) other provisions of these Terms, solely with respect to your use of the iOS application:
19.1 Acknowledgement
These Terms are concluded between you and LaunchDetect only, and not with Apple Inc. ("Apple"). LaunchDetect, not Apple, is solely responsible for the iOS application and its content. Your use of the iOS application must comply with the App Store Terms of Service between you and Apple.
19.2 Scope of License
The license granted to you for the iOS application is a limited, non-transferable license to use the application on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The license does not allow you to use the iOS application on any device that you do not own or control.
19.3 Maintenance and Support
LaunchDetect is solely responsible for providing any maintenance and support services with respect to the iOS application, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the iOS application.
19.4 Warranty
LaunchDetect is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the iOS application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS application to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of LaunchDetect.
19.5 Product Claims
LaunchDetect, not Apple, is responsible for addressing any claims by you or any third party relating to the iOS application or your possession and use of it, including but not limited to: (a) product liability claims; (b) any claim that the iOS application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation, including in connection with the iOS application's use of HealthKit, HomeKit, or similar frameworks (none of which the iOS application currently uses).
19.6 Intellectual Property Rights
In the event of any third-party claim that the iOS application or your possession and use of the iOS application infringes that third party's intellectual property rights, LaunchDetect, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
19.7 Legal Compliance
You represent and warrant that: (a) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and (b) you are not listed on any US Government list of prohibited or restricted parties.
19.8 Developer Contact
Any questions, complaints, or claims regarding the iOS application should be directed to LaunchDetect at connect@launchdetect.com.
19.9 Third-Party Beneficiary
You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as applied to the iOS application, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
20. Google Play — Additional Terms for Android Users
20.1 Acknowledgement
If you downloaded the LaunchDetect Android application from the Google Play Store, you acknowledge that your use is subject to the Google Play Developer Distribution Agreement and the Google Play Terms of Service in addition to these Terms. Google LLC ("Google") is not a party to these Terms and has no obligations with respect to the Android application except as set forth in the Google Play agreements. LaunchDetect is solely responsible for the Android application and its content.
20.2 License and Permissions
You are granted a limited, non-transferable, revocable license to use the Android application on compatible Android devices you own or control, subject to these Terms and the Google Play policies. Permissions requested by the application (e.g., fine location, notifications, camera for AR Sky View) are disclosed in the Google Play Data Safety section and are used only for the purposes stated in our Privacy Policy.
20.3 Data Safety Consistency
The Data Safety section published in the Google Play Console reflects the data practices described in our Privacy Policy. Material changes to data collection or sharing will be reflected in both before release.
20.4 Billing
Subscriptions are processed by Stripe on launchdetect.com and not via Google Play Billing. Refunds, if any, are handled by LaunchDetect in accordance with §8 of these Terms and applicable law.
21. US Export Controls and Sanctions
You represent and warrant that you (a) are not located in, under the control of, or a national or resident of any country subject to comprehensive US sanctions (including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine); (b) are not on the US Department of Commerce's Denied Persons List or Entity List, or the US Treasury Department's list of Specially Designated Nationals; and (c) will not use the Service in violation of US or other applicable export control, sanctions, or anti-boycott laws.
22. EU Digital Services Act — Point of Contact
Pursuant to Article 11 of Regulation (EU) 2022/2065 (Digital Services Act), to the extent the DSA applies to the Service, our single electronic point of contact for communications with Member State authorities, the European Commission, and the European Board for Digital Services is: legal@launchdetect.com. Our single point of contact for recipients of the service under Article 12 is: connect@launchdetect.com. Communications may be submitted in English. If appointment of an EU legal representative is required under Article 13, we will publish the representative's name, address, and contact details here: <EU DSA Representative — to be appointed>.
23. UK Online Safety Act — Contact
To the extent the UK Online Safety Act 2023 applies to the Service, our contact for regulatory communications is legal@launchdetect.com.
24. DMCA Notice and Takedown (17 U.S.C. § 512)
24.1 Reporting Infringement
We respect intellectual-property rights and respond to valid notices of claimed copyright infringement consistent with the Digital Millennium Copyright Act. If you believe content available through the Service infringes your copyright, send a written notification to our Designated Agent that includes:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work claimed to be infringed;
- Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it;
- Your contact information (address, telephone number, email);
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
- A statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner.
Designated Agent: LaunchDetect DMCA Agent, email: dmca@launchdetect.com. <Physical address and DMCA Agent registration with US Copyright Office to be added>.
24.2 Counter-Notification
If you believe material you posted was removed by mistake or misidentification, you may submit a counter-notification to dmca@launchdetect.com including the elements required by 17 U.S.C. § 512(g)(3). Upon receiving a valid counter-notification, we will forward it to the original complainant. If the complainant does not file a lawsuit within 10-14 business days, we may restore the material.
24.3 Repeat Infringers
We terminate accounts of users who are determined to be repeat infringers under appropriate circumstances.
25. EU Digital Content Directive — Conformity and Remedies
Where you are a consumer resident in the EU or EEA, we supply the Service in conformity with the contract in accordance with Articles 7 and 8 of Directive (EU) 2019/770 on Digital Content and Digital Services. In the event of lack of conformity, you are entitled to have the digital service brought into conformity, to a proportionate reduction in price, or to terminate the contract, subject to the conditions set out in Articles 13, 14, and 16 of the Directive. These remedies are available in addition to, and not in lieu of, any other rights you may have under applicable law.
26. Accessibility
We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and comply with applicable accessibility laws including Title III of the Americans with Disabilities Act, Section 508 of the Rehabilitation Act (for US federal customers), the EU Web Accessibility Directive 2016/2102, and the UK Equality Act 2010. If you encounter an accessibility barrier, please contact accessibility@launchdetect.com.
27. Modern Slavery and Anti-Trafficking
LaunchDetect is committed to preventing modern slavery, human trafficking, and forced labor in its operations and supply chain consistent with the UK Modern Slavery Act 2015 (to the extent applicable), the California Transparency in Supply Chains Act of 2010, and analogous laws. We do not tolerate any form of slavery, servitude, or forced or compulsory labor in our operations or by our suppliers.
28. Anti-Bribery and Anti-Corruption
You and LaunchDetect each agree to comply with all applicable anti-bribery and anti-corruption laws, including the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act 2010. Neither party shall offer, give, solicit, or accept bribes, kickbacks, or improper payments in connection with the Service.
29. Sanctions and Trade Compliance
You will not access, use, or share the Service or Content in violation of US sanctions administered by the Office of Foreign Assets Control (OFAC), EU sanctions, UK sanctions (OFSI), or the sanctions regime of any other competent authority. You will not allow the Service to be used by persons on applicable denied-party lists.
30. Publicity
Neither party may use the other's name, logo, or trademarks in publicity, advertising, or marketing materials without the other party's prior written consent, except that LaunchDetect may list your organization's name and logo on its customer list unless you opt out at publicity@launchdetect.com.
31. Records, Audit, and Security Reviews
Subject to a reasonable confidentiality agreement and no more than once per calendar year, business and government customers on Enterprise or Government tiers may request: (a) a current SOC 2 Type II report or equivalent third-party audit attestation (when available); (b) summaries of our penetration-testing program; and (c) responses to industry-standard security questionnaires (e.g., CAIQ, SIG Lite). Customers subject to specific regulatory regimes (HIPAA — note §20 of the Privacy Policy — PCI-DSS, CJIS, ITAR, FedRAMP) should contact compliance@launchdetect.com before use.
32. Order of Precedence
In the event of a conflict between these Terms and a signed order form, data processing agreement, master services agreement, or similar executed document between you and LaunchDetect, the executed document controls to the extent of the conflict. In the event of a conflict between these Terms and our Privacy Policy with respect to processing of personal data, the Privacy Policy controls.
33. Electronic Acceptance and Consent
33.1 Binding Agreement
By checking the "I agree to the Terms of Service and Privacy Policy" checkbox during the subscription process, by clicking any "Subscribe," "Confirm," "Get Started," or similar button, or by otherwise accessing or using paid features of the Service, you (a) acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy in their entirety; (b) represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement; and (c) if acting on behalf of an organization, represent and warrant that you have the authority to bind that organization to these Terms.
33.2 Electronic Signature
Your electronic acceptance of these Terms constitutes a legally binding agreement with the same legal force and effect as a handwritten signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), the Uniform Electronic Transactions Act (UETA), the EU eIDAS Regulation (EU 910/2014) where applicable, and analogous electronic signature laws. We may retain records of your acceptance including the date, time, IP address, user-agent, and account associated with your consent.
33.3 Ongoing Obligation
Your obligation to comply with these Terms is continuous and is not limited to the moment of acceptance. Continued use of the Service after any modification to these Terms constitutes your acceptance of the modified Terms.
34. Contact Information
For questions about these Terms, please contact us at:
LaunchDetect, LLC
General inquiries: info@launchdetect.com
Legal notices: legal@launchdetect.com
Privacy inquiries: privacy@launchdetect.com
DMCA agent: dmca@launchdetect.com
Security: security@launchdetect.com
Accessibility: accessibility@launchdetect.com